Filed Under (Lotus Traveler) by Marc Champoux on December-20-2011

My Amazing Manager (Patrick Darke) Likes To Try New Phones…


So, I was not really surprised when he showed me his brand new Galaxy Nexus… however he was only showing it to me because he could not activate it with Traveler.


Basically speaking, every time he would go to log into the Traveler server on his Galaxy Nexus phone, he would get a message on his phone that said:


Error 500

HTTP Web Server: Invalid POST Request Exception


At first, I thought something had gone wrong on the Traveler server (we are currently running R8.5.2.4)!


I checked and the server was OK *and* I could access the Traveler server web site on my own Android phone (running Gingerbread 2.3.something).


A couple of Google searches later that returned no solution to this, I did what I always do: I called up Lotus Support.


The Solution…


Well, after opening the call, I got a call back 1.5 hour later from a support rep that told me very quickly the solution.


(1) Upgrade your Lotus Traveler server to R8.5.3.1.


(2) Download from Lotus Fix Central the Interim Fix we posted yesterday (December 19th) to add Android 4.0 support.


The Interim Fix on Fix Central is titled “LNT_8531_20111207_1606_ANDROID” (see screenshot below) but the support rep sent me a link to a different one that ends with “1619″ … so I guess I got a newer version (?).










So tonight, it’s Lotus Traveler server upgrade time for me!




Well, not much to say… I just hope it helps someone, somewhere out there.


Thanks for reading!



Craig Wiseman on December 20th, 2011 at 9:04 pm #

You go. Leverage those “user needs” to get your Traveler Widgets!

Nick Halliwell on December 20th, 2011 at 11:43 pm #

Tell Patrick that he should be working and not buying the very latest mobile phone, but its a very nice phone as is the Samsung Note.

Harald Gaerttner on December 21st, 2011 at 6:46 am #

That’s interesting – we have one guy with Android 4.0.1 and a samsung GT-I9000 with no problems.

We are now running 201111072101 (which is the one delivered with the update) but he was also running it on our 8.5.2 without problems.

Wouldn’t have been surprised to see different behaviour between different vendor versions but here both are belonging to the Galaxy line.

Patrick on December 21st, 2011 at 8:06 am #

Oi Nick! If I do not sort out the issues, then some Executive will want the device(s) and IT will not be ready to support them. Just part of our process, although Marc does make me seem to be a bit of a consumer junkie. ;)

Marc Champoux on December 21st, 2011 at 11:31 am #

Hi everybody …

Well, “Bad News Everyone”: even after doing this upgrade, we still get the HTTP 500 error on the Galaxy Nexus.

I notified Lotus Support… so I guess I’ll be spending some time on the phone with them. Oddly enough, I also have not yet been prompted to upgrade my Traveler version on my own Droid Razr phone… weird.

Thanks for all the comments!


Jai on April 14th, 2012 at 8:58 am #

Did you have any luck ? Have you been able to resolve the issue.

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