Summary

You upgrade your R7.02 FP3 server to R8.5 FP1 … before the upgrade, your iNotes clients had presence awareness enabled and it worked. Now it doesn’t work anymore. What gives? It’s actually super easy to fix …

The Solution

The solution is actually in the R85 Administrator Help database in the document titled “Setting up Lotus iNotes with Sametime”. Since presence awareness *used to work* before, you can skip pretty much everything in that help document BUT you need to check, just as it’s written in that help file, if there’s a servlets.properties file in your Domino server Data directory.

If there isn’t a servlets.properties file in your Data directory, you need to create it (it’s notepad time!) and put the following line in it:

servlet.DWABuddyList.code=com.lotus.dwa.stbuddy.DWABuddyList

Once that file is saved, simply issue a RESTART TASK HTTP command and … presto! It works again.

Easy isn’t it? Please kill me now …